About medical alarms and broadband
Details about how medical alarms work with Fibre and VoIP connections
Retired broadband modems: User Guides
Check which modem you have and download a User Guide (supplied as PDF) to set up and get the most from your modem.
Voice calling over broadband | Record a voicemail greeting
This is the greeting callers will hear when you can't answer the phone. You can choose our standard greeting or record one of your own. You can change your greeting as often as you like. Record a greeting for your voicemail
Broadband: How do I perform a path ping?
This article contains steps to perform a path ping on your computer
What is DDI (Direct Dial In)?
DDI (Direct Dial In) is a set of additional numbers available if you have a PBX (private branch exchange) so that outside callers can direct dial into PBX extension telephones from the public switched telephone network (PSTN).
Access Wi-Fi Extender configuration settings
This article explains how to access your Wi-Fi Extender's configuration settings through your internet browser.
Frequently Asked Questions | Easy Toll Free
This page answers some common questions about Easy Toll Free.
Install an ADSL broadband line filter
Important Update: ADSL / VDSL No Longer Available for Sale
My One NZ | Reset your Internet & landline password
This article explains how to reset your password for your Internet & Landline account for One NZ B Customers.
Voice Calling Over Broadband | Fix your home phone
This page explains things you can check to fix your Fibre, HFC or VDSL VoIP connection.