Fixed Line Broadband

Move business broadband services to a new address

We understand that moving your business to a new location can be stressful. In order to relocate your telecommunications services with the minimum interruption to your business, we need as much notice as possible, preferably not less than 2 weeks.

4G Wireless Broadband: Connect devices to Wi-Fi

You can connect up to 32 Wi-Fi capable devices to the Wireless Broadband modem at any one time.

Why does rebooting my modem usually fix my broadband problem?

Information on how rebooting a modem can fix connection issues

Restricted broadband access

Information on why broadband connections may be restricted

About Emergency Services on 111

This article contains details about emergency calls made on 111.

Make a toll call

With our home phone and calling you just need to pick up the phone and dial directly. Only some customers with traditional fixed line calling will be able to use 059 or 0161. If you dial 059 (or 0161) from your traditional fixed landline before making a call, these calls won't be included as part of your talk plan and you'll be charged Spark's retail rates on your fixed line and broadband bill.

Toll Bar for calling

This article explains how toll bars work.

Scams | Summary

This article provides information about common scams and what to do if you have received a suspicious call from someone and how to protect yourself if you have been a victim.

Business | Set up voicemail on a business landline

This article has steps to setup Voicemail on a Business connection (Business SIP Only).

About medical alarms and broadband

Details about how medical alarms work with Fibre and VoIP connections

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