Where's my nearest One NZ store?
Here's where to find your nearest One NZ store - just enter your location.(And wherever you are, the nearest one right now is our Online Store.)
How to listen to Easy Office and Business voicemail
This article includes steps on how to listen to Voicemail on your Easy Office or Business connection
About bill dates
Knowing the billing date for your account is important. It's the date your bill is generated, any Add-ons renew (if you have any) and the due date for your payment is calculated from.
HFC | Fix broadband issues
You should know
Ultra Hub | Set up port forwarding
This page explains how you can set up port forwarding on an Ultra Hub modem.
Broadband | Non-One NZ modems settings
If you are setting up your own modem on a One NZ Fibre, VDSL or ADSL broadband plan and you are unable to get online, you may need to change your modem settings.
Vulnerable Consumers
You Need to Know: Your Landline Won't Work During a Power Outage
Static IP addresses
An Internet Protocol (IP) address is a unique number sequence used to identify every device that is connected to the Internet. It's like a street address for your computer.
Set up and connect to WiFi
WiFi is the wireless connection between your device and your modem/router or mesh.
Deal with unwanted or abusive calls, TXTs or PXTs
This article contains details on what to do if you are receiving unwanted or abusive communications.