About our Always Connected broadband promise
This article provides answers for the most common questions about our Always Connected broadband promise.
Call Diversion on a copper business landline
This article explains how you can redirect calls from your business landline to another number of your choice. It could be another landline, your voice message box, a pager service or an alternative local access network provider.
What causes high broadband data use at home?
This article details some of the most common Internet activities that can generate high data use. This is meant as a guide and does not go into specifics.
Deco App | Run a speed test
This page explains how to perform a Speed Test using the TP-Link Deco app.
Remote Phone Divert | Set up for home phone (HFC)
This article contains steps on how to setup remote phone divert on your HFC home phone.
Call Waiting | User guides for ADSL/VDSL legacy copper phone lines
This article explains how to manage Call Waiting on copper phone lines for ADSL/VDSL connections.
Customise your home phone greetings (HFC)
You can choose from a variety of greeting options for your home phone.
Three-Way Calling | User guides for voice calling over broadband
This article explains how to manage Three-Way Calling on VoIP for ADSL/VDSL, Fibre or HFC connections.
Set up and use faxMail
This service ensures you never miss a fax, even if your fax machine is busy, out of paper or out of action. Call us on 888 from your mobile or 0800 888 305 if you want to buy or cancel this service. There is a set up and monthly cost for faxMail.
Voice Calling over Broadband (VoIP) | Summary
This article contains information about VoIP including how it works and what to consider before switching to it.