We can provide the fastest speed available for your plan. However, there are multiple reasons why your connection speed may be less than the maximum or may vary. You can check how fast your connection is with this broadband speed test.

This article walks you through the steps to change your One NZ broadband password if you are a One NZ B customer.

This article explains where you can find your One NZ account number.

We try and make your Broadband and phone bill as simple to understand as possible.

This article provides answers to common questions we have received about the Wi-Fi Extender including what it does, technical specifications and step-by-step user guides.What does our Wi-Fi Extender do?Wi-Fi Extenders helps extend the range of your Wi-Fi coverage in your home. This means you'll be able to connect to your Wi-Fi network from parts of your home where it previously was not accessible. Web management page overviewYou can access your Wi-Fi Extender's configuration settings through the web management page - this is done using your internet browser. Find out how to access the Wi-Fi Extender web management page > You can find out what options are available within the Wi-Fi Extender web management page in the options below: StatusThe status menu give you an overview of various aspects of your Wi-Fi Extender. DeviceDisplays your Wi-Fi Extender's name, software version, uptime, the current time and the currently selected mode.

This article explains how you can change plan options with your One NZ Broadband plan.

This article contains steps on how to manage Caller ID on copper phone lines for ADSL/VDSL connections.

Why change? The PSTN network^ around New Zealand is being shut down over the next 5 years with some features being decommissioned in the near future, so we need to get your business ready. As a result we rolling out a network change that will enable your business to transition from PSTN to fibre.

We can help you take care of your old modem when you're finished with it.