Business

My One NZ | Turn on Red Share for Business Email Reports

If you are an administrator, you have complete visibility of all data usage and can set up daily emails to notify you which users have reached 80% of their assigned soft data limit.

One Business with Webex | Call Waiting

This article contains information on the Call Waiting feature available with One Business with Webex and how to activate and deactivate the feature.

Set up and use Easy Office

Please note: This service has been retired and is no longer for sale. it is still supported for service queries.

One Business with Webex and One NZ SIP | Part-month charges

This article explains how part month charges will appear on your bill.

One Business with Webex | Manage a Schedule

This article contains instructions on how to customise schedules when you have One Business with Webex.

One Business with Webex mobile | Manage user features as a Super User

The One Business with Webex portal allows you to manage the call features of a user. This is handy if one of your staff loses their phone and you need to forward all their calls to another phone. You can also define a Toll Bar to prevent international and 0900 calls.

BizMobile | FAQs about usage

If your BizMobile plan includes a bundle of TXTs or minutes each month, you can now check your balances at any stage. Call our balances service on 0508 55 55 88 and select Option 2, then Option 4.

One Business with Webex| Call Processing Policies

This article contains information on Call Processing Policies that you can manage when you have One Business with Webex.

Business landline | About Call Waiting

Call Waiting lets you know if someone is trying to get through while you're on another call. There is a monthly cost for the Call Waiting feature. To add this feature to your service please call us on 888 from a mobile on our network or 0800 400 888 from any phone.

Business | Why do I have to give 30 days notice to cancel my account?

The obligation to give 30 days' notice in our agreements is mutual. It means that we can't turn your services off one day without telling you. If we do need to end our agreement you will have 30 days to locate another service provider and smoothly transition to their services. We realise that if we didn't give you any notice that would be inconvenient for your business.

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