Peak and Off-Peak hours for TollFree connections
This article defines what hours are Peak and Off-Peak for 0800 number owners.
Remote Call Divert | Setup for business landline (legacy copper)
This article contains steps to use a remote call divert on a business connection.
One Business with Webex | Access Your Voicemail While Overseas
This article contains information on how to access your voicemail while you are travelling overseas for One Business with Webex.
Business | Set up voicemail on a business landline
This article has steps to setup Voicemail on a Business connection (Business SIP Only).
Releasing one of your company's mobile numbers
Looking to transfer ownership of one of your company's mobile numbers or simply cancel an account? No problem, call us on 888 from your mobile or contact your Account Manager and we'll simply remove the mobile number from your account, and reserve it for the person you're releasing it to.
What is DDI (Direct Dial In)?
DDI (Direct Dial In) is a set of additional numbers available if you have a PBX (private branch exchange) so that outside callers can direct dial into PBX extension telephones from the public switched telephone network (PSTN).
Easy Office | Set the number of rings for voicemail
Please note: This service has been retired and is no longer for sale. It is still supported for service queries.
Office Net Cloud | Voice Portal features
To access the Voice Portal for your Office Net Cloud service, dial your local voice portal number or *62.
How to listen to Easy Office and Business voicemail
This article includes steps on how to listen to Voicemail on your Easy Office or Business connection