My One NZ | How to view your bill
This article explains how you can view your bill by using My One NZ.
How accurate are mobile data usage notifications?
Notifications are generated in real time, however there may be odd occasions where there are slight delays in receiving. Please refer to your bill for your exact data usage.
Emergency Preparedness | Tips and Advice
This article provides tips and advice on how to prepare for emergencies and keep your telecommunications services running during severe weather events or other emergency situations.
Voicemail | User guides for Mobile and Wireless broadband
This article explains how to set up and manage your voicemail service on Mobile, Home Phone Wireless or a Wireless Broadband account.
My One NZ | Add or Update a Credit Card
We are excited to help you easily register or update your Credit/Debit card on your My One NZ profile! You can conveniently do this through our user-friendly app or on our website. Enjoy seamless and secure transactions with just a few clicks!
Can I take Home Phone Wireless to the bach for the weekend?
No, the Home Phone Wireless terms and conditions state that you'll only use it at the address specified when you signed up for the service.
What are the One NZ mobile network frequencies?
Experiencing 4G dropped calls?
Change or transfer your One NZ services to someone else
This article contains links to forms you can use to transfer your services to someone else, relocate your services to a new address or update the name on your account.
My One NZ | Add a service
This article explains how you can add a Pay Monthly or a Broadband service to your account in My One NZ
Mobile | 4G Summary
This article explains what 4G is and how it works