Toll Bar for calling
This article explains how toll bars work.
Scams | Summary
This article provides information about common scams and what to do if you have received a suspicious call from someone and how to protect yourself if you have been a victim.
About medical alarms and broadband
Details about how medical alarms work with Fibre and VoIP connections
Voice calling over broadband | Record a voicemail greeting
This is the greeting callers will hear when you can't answer the phone. You can choose our standard greeting or record one of your own. You can change your greeting as often as you like. Record a greeting for your voicemail
Frequently Asked Questions | Easy Toll Free
This page answers some common questions about Easy Toll Free.
Voice Calling Over Broadband | Fix your home phone
This page explains things you can check to fix your Fibre, HFC or VDSL VoIP connection.
Isolation Test | Troubleshoot your broadband or home phone
This article explains what an Isolation Test is, and how you can perform this test to troubleshoot a broadband or home phone service.
Broadband and home phone | About bill dates
When you set up a new home phone and broadband account with us, you're assigned a date that your billing cycle starts on each month.
Deal with unwanted or abusive calls, TXTs or PXTs
This article contains details on what to do if you are receiving unwanted or abusive communications.
Voicemail | User guides for voice calling over broadband
This article explains how to set up and manage voicemail for VoIP ADSL, VDSL, Fibre, HFC and Line Link Red home phones.