About Talk 2 nz + aus home phone plan
Your Talk 2 NZ + Aus plan provides free residential voice calls of up to two hours to landlines in New Zealand and Australia Talk 2 NZ + Aus does not include calls to Norfolk Island so these will be charged in addition to your talk plan.
Home phone | Two letter codes on your bill
You may notice two letter codes attached to some of your billed calls. These are Chorus Service Charge codes.
Check if toll calls are coming through One NZ
To check your dialling status, call 07 832 0000. This is a free call, which will go to a recorded message. If the message says "Welcome to One NZ" then you have direct dialling access through our network. If the message is from another toll provider, then your default access is through that company.
Talk 0 plan | Change my nominated One NZ mobile number
Yes, you're free to change your nominated One NZ mobile number that Talk 0 applies to. You can change this at anytime but the change will not take effect until the beginning of the following month. The easiest and quickest way to change calling plans is using My One NZ.
Are local calls free with One NZ home phone?
Yes. You get unlimited free local calling as part of your One NZ home phone and calling pack.
Malicious calls on your Home Phone?
We take these types of calls very seriously so we recommend that you contact the police directly with the information relating to the malicious call.
About touch tone and pulse dialling
In order for you to make a call, the central switch needs to know the number you want to reach. The switch is, in essence, a great big computer. Like any computer, it doesn't understand English, so you need to give it the number in a form it can understand. There are two common ways of doing this: tones and pulses.
About Talk 0 home phone plan
Using this calling plan, you can nominate your favourite mobile number on our network and call it as much as you like at no cost from your home phone. You can have up to five Talk 0 plans on your landline account. Talk 0 can be purchased in addition to one of our other Talk plans or alone with home phone.
Can I make calls starting with 059 or 0161 from my home phone?
You won't be able to use 059 or 0161 if you have voice calling over broadband.
Home phone | Number of phones you can connect
Each phone requires a certain amount of power to ring. As the current is shared between each device, if the number of phones on the line is more than 5, the amount of current reaching each device may not be enough to allow a ring.