SmartWiFi X80 - 5G | Set up the Modem
This article explains how to set up the Deco Device X80 - 5G.
SmartWiFi X58 - 4G | Set up the Modem
This article explains how to set up the Deco Device X58 - 4G.
Deco X58 | Insert a new SIM card in the modem
This page explains how to remove and insert a SIM card into a Deco X58 modem.
Switch to Rural Wireless Broadband
If you want to swap your fixed broadband plan for Rural Wireless Broadband, call us on 0800 777 035 (business customers, talk to your Account Manager or call us on 0800 777 041
About broadband speeds
We can provide the fastest speed available for your plan. However, there are multiple reasons why your connection speed may be less than the maximum or may vary. You can check how fast your connection is with this broadband speed test.
Wireless Broadband home phone | Add Call Divert
You should know
Rural Wireless Broadband | Can I pay for my installation and equipment in instalments?
No, these charges are a one-off, upfront cost that will appear on your first bill. Here are details of the charges under "Getting Set Up".
Can I use My One NZ to view my Rural Wireless Broadband account?
Yes, if you already have a mobile phone added to My One NZ, you can access your Rural Broadband plan details by adding it to your profile.
More than one phone line with a Rural Wireless Broadband plan
Our Wireless Broadband and Calling plans For Home Wireless Broadband (and Rural Broadband) only come with a single calling line.
During installation of Rural Wireless Broadband, will I pay for 2 services?
If you are transferring your phone number to our Rural Broadband & Calling, you may be paying for 2 services for up to 4 days (the time required to process number transfer after your connection to us is activated). Please check with your original provider for more details with regard to you paying for your previous service.