About the Rural Broadband Initiative (RBI)
The Rural Broadband Initiative (RBI) has brought better broadband coverage and speeds to rural areas of New Zealand, delivering broadband to around 275,000 rural households.
How to get One NZ Rewards?
You can get One NZ Rewards by going to https://one.nz/rewards.
Mobile | Hot to check coverage
This article explains how to see what coverage is available at your address.
Rural Broadband | I've used all my data
If you have used all of your monthly data allowance your broadband will stop and when you try to go online to a website etc from any device, you will be re-directed to our website. There, you can either buy another data bundle, choose to use data at the casual data rate, or not be connected to the Internet and wait until your monthly data renews.
I am deaf / have hearing loss. How can I contact you?
This page provides options for contacting us if you are a person who is deaf or has hearing loss. New Zealand Relay Service What is NZ Relay?
Account Details | Change the address we provide your service
This article explains what to do if you need to change your services to a new address.
Where's my nearest One NZ store?
Here's where to find your nearest One NZ store - just enter your location.(And wherever you are, the nearest one right now is our Online Store.)
About bill dates
Knowing the billing date for your account is important. It's the date your bill is generated, any Add-ons renew (if you have any) and the due date for your payment is calculated from.