My One NZ web | Reset your password
This page explains how you can reset your My One NZ password.
What you'll need:
- Access to your mobile phone
- An internet connection
- Mobile coverage - we need to send you a TXT with a validation code
- Go to the My One NZ Sign in page
select My One NZ
- Click Forgot password?
- Enter your login Email address and Let's check if it's you fields.
Then click Next
- Open the email we sent you and click Reset password
The Reset your password screen appears
- Create a password and click Confirm
After clicking Confirm, your new password is saved and the Summary screen appears.
Still having trouble logging in? Contact our Customer Care team .