Mobile | Tips to control your mobile data
This article covers how to ensure you're not using more mobile data than you intend to, with suggestions of things to check on and monitor.
Mobile | About Account Security PINs
This article explains why we use security PINs on your Mobile account.
How can I tell if it's a One NZ mobile number?
Just free TXT the person's number to 300, and we'll TXT you back to let you know if they are currently on the One NZ network.
Premium TXTs | Stop receiving Premium TXT alerts
This article explains how to stop receiving Premium TXTs
About mobile data charges
Mobile data is central to how most people use their smartphone, powering apps like maps, social media, video and picture messaging and so much more. However, we want to make sure that you're always in control of your data spend.
My One NZ | Change the Primary Connection
This page explains how you can change your Primary Connection in My One NZ. Before you beginYour Primary Connection is the one that is listed first in the Account Summary page - it controls some self-service options.
Premium TXTs | About
This article explains what premium TXT services are and how you can sign up to them and how to cancel them.
Mobile | Network Coverage Summary
This article explains One NZ's mobile network coverage.
Get a new Pay Monthly phone number
Do you need a new Pay Monthly phone number?
Put a mobile account on hold
You can temporarily put a Pay Monthly account on hold for a period of up to three months by giving us one month's notice.