Mobile

Account management | TXT services for Pay Monthly mobile

This article list useful TXT services available to Mobile Pay Monthly (On Account) connections.

Simple mobile conference calling with groupCall

With groupCall you can talk to up to four people (on mobiles or landlines) at once in a mobile conference call. It's great for talking to your whole family or team. There's no cost to activate it, you simply pay for each call at your standard plan rate for that call.

Wireless Broadband home phone | Manage Call Waiting

Let's you know when someone is trying to call you while you're on another call.

Mobile | Data isn't working on a new SIM card

This article contains steps to get mobile data working with a new SIM card.

My One NZ | View usage

This article explains how to check Call, TXT, Data and Internet usage and see how much data you may have left through our website, My One NZ App and CustomerZone

B818/H122 | Change Wi-Fi name or password

This page explains how to change the Wi-Fi name and password on a B818 or H122 modem.

Using Split Reporting

This article covers how to explain Split Reporting to users, billing cycles and data security.

TXT alerts about data sent to another device

Notifications can only be sent to the device using the mobile data. If you're on a corporate stream plan or an iPad you will not be able to receive TXT notifications.

My One NZ | Manage Red Share for Business Soft Data Limits

Soft limits let you create up to 3 different data profiles that can be applied to every user in your group and easily managed through My One NZ.

Where can I find my Apple Device Enrolment Program customer ID?

To find your DEP Customer ID, log into https://idmsa.apple.com/IDMSWebAuth/login.html?disable2SV=true&rv=2&appIdKey=09273cfd6b56a8ce5af52a0153d1d796d364e03a36c6e87ef21e92c77a83ef3f&path=/qforms/web/index/avs&language=US-EN&country=NZ and click on your name in the upper right corner, choosing Organisation Details from the drop-down menu will show your ID number.