Mobile

My One NZ | View usage

This article explains how to check Call, TXT, Data and Internet usage and see how much data you may have left through our website, My One NZ App and CustomerZone

B818/H122 | Change Wi-Fi name or password

This page explains how to change the Wi-Fi name and password on a B818 or H122 modem.

About using your iPad

Find out how to use your iPad on the One NZ network, including managing mobile data, checking your allowance, updating your software and getting help with your device.

Red Share for Business | How to manage mobile data access

For users who might exceed their soft limit, administrators have the ability to easily stop their access to mobile data with My One NZ.

Roaming | Run out of minutes, TXTs or data while roaming

This article explains what happens if you run out of entitlements based on what plan you are on while roaming.

What will it cost someone to call me if I'm overseas?

When you're overseas, the person calling you pays the same as if you were in NZ.

One Business with Webex| Your questions answered

This article provides FAQs about One Business with Webex.

One Business with Webex | Pay your Bill

This article explains how you can pay your One Business with Webex bill.

Red Share for Business | Your questions answered

This article has all the most common questions and answers about the Red Share for Business mobile plan.

About the Account Administration Fee

This page provides answers to questions you may have about the Account Administration Fee.