Mobile

Guide to unlock the Alcatel 10.42 phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

Premium TXTs | About

This article explains what premium TXT services are and how you can sign up to them and how to cancel them.

Does Home Phone Wireless work in a power outage?

Yes. Home Phone Wireless is delivered over our mobile network. The device has batteries for both the base station and the handset, so it will continue to work if you have a power failure or if your power is disconnected for up to 2 hours - our mobile network also has power backups and will work in a power outage.

One Business with Webex | Setup

This article contains steps to get setup with One Business with Webex

Roaming | Sending TXTs

This article describes how TXTing works while you are Roaming

iPhone | Find your lost phone

This article covers how you can find your iPhone, if you've misplaced it.

'Storage almost full' on an Android phone?

Uh oh, storage almost full... If you get this message it's probably time to start managing your storage - you’ll be amazed at the space you can create.

Guide to unlock a Vodafone Smart E9 phone

The unlock code we sent you is a numeric code. Please follow the steps below carefully. They are different for each phone.

Mobile | Network Coverage Summary

This article explains One NZ's mobile network coverage.

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.