How accurate are mobile data usage notifications?
Notifications are generated in real time, however there may be odd occasions where there are slight delays in receiving. Please refer to your bill for your exact data usage.
Guide to unlock the Vodafone Smart 4 Turbo phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
One Business with Webex and One NZ SIP | Part-month charges
This article explains how part month charges will appear on your bill.
One NZ's position on the DIA child sex filter
At One NZ, we have been strongly supportive and expressed our desire to connect to the IP Filtering service because blocking child sex abuse sites is highly consistent with our branding and customers' interests. Like our cyber bullying initiative, we will take steps to keep our customers safe online.
Order an Apple device | Device Enrolment Program (DEP)
You can register for Apple DEP on the Apple DEP portal at https://deploy.apple.com
About the Apple Device Enrolment Program (DEP)
This article covers the common questions we receive about the Apple Device Enrolment Program (DEP).
Emergency Preparedness | Tips and Advice
This article provides tips and advice on how to prepare for emergencies and keep your telecommunications services running during severe weather events or other emergency situations.
My One NZ for desktop | Buy more shared data
If you're running out of data on your Red Share plan, it's easy to buy some more.
Voicemail | User guides for Mobile and Wireless broadband
This article explains how to set up and manage your voicemail service on Mobile, Home Phone Wireless or a Wireless Broadband account.
Update the software on a mobile, Vodem, iPad or other device
Keeping your mobile's software up to date helps to ensure that you're getting the best from your device, as well as the latest features from the manufacturer.