Mobile

NZ Travel SIM | Summary

This article contains details about the One NZ Travel SIM, that lets you call, TXT and use data when visiting New Zealand.

I can't access My One NZ, how can I change a Red Share data limit?

Data limits can only be managed through My One NZ – our Customer Care agents do not have the ability to access or modify your data limit.

My One NZ | How to view your bill

This article explains how you can view your bill by using My One NZ.

Group Calling

Group Calling

One Business with Webex | Call Waiting

This article contains information on the Call Waiting feature available with One Business with Webex and how to activate and deactivate the feature.

Guide to unlock the Doro Liberto 820 phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

Guide to unlock the Nokia Lumia 530 phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

Turn a Micro SIM into a standard SIM

You can use an adaptor to convert your Micro SIM back to the larger sized Standard SIM - just pop into one of our retail stores and we'll give you an adaptor for free.

Mobile | Find your software version

Keeping your mobile software up to date is advisable to ensure you're getting the best possible performance from your device. So if you're unsure of whether you have the latest version, here's how to check:

Guide to unlock an Huawei Ascend G510 phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

Internet Explorer Not Supported

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