One Business with Webex | Manage a Schedule
This article contains instructions on how to customise schedules when you have One Business with Webex.
One Business with Webex Mobile | Manage User Features as a Super User
The One Business with Webex portal allows you to manage the call features of a user. This is handy if one of your staff loses their phone and you need to forward all their calls to another phone. You can also define a Toll Bar to prevent international and 0900 calls.
BizMobile | FAQs about usage
If your BizMobile plan includes a bundle of TXTs or minutes each month, you can now check your balances at any stage. Call our balances service on 0508 55 55 88 and select Option 2, then Option 4.
One Business with Webex| Call Processing Policies
This article contains information on Call Processing Policies that you can manage when you have One Business with Webex.
My One NZ | Cancel a Pay Monthly Add-On
Follow these steps to cancel a Pay Monthly Add-On in the My One NZ app.
Does it cost to enter a One NZ comp when you text to 767?
It's a FREE TXT to 767 to enter a One NZ competition or Rewards draw if you're a One NZ customer. It's $0.20 for those on other networks.
Can I take Home Phone Wireless to the bach for the weekend?
No, the Home Phone Wireless terms and conditions state that you'll only use it at the address specified when you signed up for the service.
Find an overseas number
Call International directory enquiries on 0172. Please be aware that there will be an on-charged cost from Directory Assistance for this service.
Roaming | Calling 777 or 888
Learn how you can contact customer care while roaming overseas.
Change or transfer your One NZ services to someone else
This article contains links to forms you can use to transfer your services to someone else, relocate your services to a new address or update the name on your account.