One NZ Pass | Summary
This article covers common questions about the One NZ Pass including which apps are included, data usage, and eligibility.
Wireless Broadband home phone | Add Call Divert
You should know
Prepay | About MyFlex
This article explains some details about the MyFlex plan.
Mobile | How to change your phone number
To change your existing mobile phone number to a new one, you'll need to contact us.
About the International Favourites TALKnTXT Add-On
International Favourites TALKnTXT is a recurring Add-On letting you send up to 90 TXTs and make 90 minutes worth of calls per month to selected countries:
Online Shop | Using promo codes
This article covers the most common question (and answers) about Promo Codes in our Online Shop.
Log into your modem's web management page
Follow these helpful steps to access the modem management page for the older modems shown here.
One Business with Webex | Main company number
This feature is available for admins only.
Call operator services' or 'phone definitely locked'
If a mobile phone's security code is entered incorrectly 10 times, your SIM card is permanently damaged preventing its reuse.
I used my services, but didn't get a bill?
We will only send you a bill when the total is more than $5. If the amount you owe is less than $5 we don't send you a monthly bill, and that balance gets added to your next bill.