Ultra Hub | Find expected Wi-Fi speed
This article explains how you can check what Wi-Fi speeds you can expect from devices connected to either the Ultra Hub or Ultra Hub Plus
Parental control options on your modem
This page explains how you can control what anyone connecting to the Internet through your modem can access and when.
Broadband | How will I get my new modem
This article explains how you may receive your broadband order based on the type of connection you are getting installed.
Why does rebooting my modem usually fix my broadband problem?
Information on how rebooting a modem can fix connection issues
Retired broadband modems: User Guides
Check which modem you have and download a User Guide (supplied as PDF) to set up and get the most from your modem.
Access Wi-Fi Extender configuration settings
This article explains how to access your Wi-Fi Extender's configuration settings through your internet browser.
Broadband | Modem replacement
This article contains details about whats covered if you a replacement modem.
How to turn off your Modem Wi-Fi | HG659
If you have SuperWifi connected to your broadband modem, we recommend you turn off the Wi-Fi on your broadband modem.
Ultra Hub | Turn off Wi-Fi
This page explains how to turn off the Wi-Fi on your Ultra Hub modem
Ultra Hub | Set up port forwarding
This page explains how you can set up port forwarding on an Ultra Hub modem.