Broadband | Modem replacement
This article contains details about whats covered if you a replacement modem.
How to turn off your Modem Wi-Fi | HG659
If you have SuperWifi connected to your broadband modem, we recommend you turn off the Wi-Fi on your broadband modem.
Ultra Hub | Turn off Wi-Fi
This page explains how to turn off the Wi-Fi on your Ultra Hub modem
Ultra Hub | Set up port forwarding
This page explains how you can set up port forwarding on an Ultra Hub modem.
One NZ broadband: Already got a modem?
Voice Calling over broadbandIf you have Voice calling over broadband, you will need to use the latest modem we supply as Voice calling over broadband doesn't work with other modems. One NZ Broadband only (no voice calling) or standard copper landlinesYou can use your own modem if you don't have Voice calling over broadband.
Broadband | Non-One NZ modems settings
If you are setting up your own modem on a One NZ Fibre, VDSL or ADSL broadband plan and you are unable to get online, you may need to change your modem settings.
Set up and connect to WiFi
WiFi is the wireless connection between your device and your modem/router or mesh.
Ultra Hub | Change your WiFi name or password
Ultra Hub modem guide to personalise a Wi-Fi name and/or password