Fixed Line Hardware

Log into your modem's web management page

Follow these helpful steps to access the modem management page for the older modems shown here.

Ultra Hub | Find expected Wi-Fi speed

This article explains how you can check what Wi-Fi speeds you can expect from devices connected to either the Ultra Hub or Ultra Hub Plus

Parental control options on your modem

This page explains how you can control what anyone connecting to the Internet through your modem can access and when.

Set up your Wi-Fi Booster

Wi-Fi Booster was placed on stop sell as of 14th September 2020 and is no longer available.

Broadband | How will I get my new modem

This article explains how you may receive your broadband order based on the type of connection you are getting installed.

Caller ID for home phone not working?

If you have one of the old standalone Caller Display (Caller ID) devices:

Wi-Fi Booster | Access configuration settings

This article takes you through how to access your Wi-Fi Booster's configuration settings through your internet browser.

Why does rebooting my modem usually fix my broadband problem?

Information on how rebooting a modem can fix connection issues

Retired broadband modems: User Guides

Check which modem you have and download a User Guide (supplied as PDF) to set up and get the most from your modem.

Access Wi-Fi Extender configuration settings

This article explains how to access your Wi-Fi Extender's configuration settings through your internet browser.

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