Call Control for Business | About
This article explains what Call Control for a Business land line is and how to use it.
What counts towards my broadband data use?
On all our broadband plans, both upload and download data counts towards your data allowance (you download data every time you surf the internet or receive emails and you upload data when you send emails or use the internet to make voice calls).
Forward calls when away from the office
Using our Remote Call Forward service you can activate or change where your Call Forwarding sends calls to from outside of the Office.
Change your home phone recorded name (HFC)
Your home phone Recorded Name (Mailbox Name) is the name used in the Standard Greeting, Phone Divert and Message Waiting Notification. To update your recorded name:
Add a home phone to a broadband account
It's quick and easy to add home phone and calling to your account. Simply grab your current home phone account details, login to My One NZ and click the big red 'add home phone' button you'll see on the first screen - then just follow the step-by-step instructions.
Fibre | About your installation
Find out more about getting fibre broadband and what's involved.
Ultra Hub | Find expected Wi-Fi speed
This article explains how you can check what Wi-Fi speeds you can expect from devices connected to either the Ultra Hub or Ultra Hub Plus
Just joined One NZ and got a bill from previous provider?
As most providers bill in advance your bill may have generated before the transfer to us was completed. After your next billing date you should receive a final bill from your previous provider with any required adjustments.
Business broadband | How do I change my plan?
Want to change your business broadband plan?
About Talk 2 nz + aus home phone plan
Your Talk 2 NZ + Aus plan provides free residential voice calls of up to two hours to landlines in New Zealand and Australia Talk 2 NZ + Aus does not include calls to Norfolk Island so these will be charged in addition to your talk plan.