FAQ

Ultra Hub modem | Frequently Asked Questions

This article covers the most common questions and answers about the Ultra Hub (H500-t). Where should I place my Ultra Hub?To get the best performance, it's recommended you place your Ultra Hub in a ventilated place away from heat sources.

OneDrive for Business | FAQs

OneDrive for Business provides file storage online so that you can access your documents anywhere and on any device. Here are links to the most commonly asked questions, and answers.

Message+ FAQs

This article answers all the Frequently Asked Questions we get about the Message+ app.

DN8245 Modem | Frequently Asked Questions

This article covers the most common questions and answers about the DN8245 Modem

SIM Swap | Frequently Asked Questions

This article contains details on how to move your number to a new SIM

HG659 | Frequently Asked Questions

This article provides answers to common questions about the HG659 modem. Basic specificationsThe One NZ VDSL Wireless Modem (Huawei HG659) wireless home gateway modem with 802.11n Wi-Fi providing:

Will One NZ discuss my account with anyone else?

We will only discuss account matters, after a security check, with named users on an account.

How secure is One NZ's mobile network?

The high security connection of the underlying GSM network, coupled with application level security such as VPN, provides secure end-to-end access into the corporate environment. Additional security is provided by using a PIN to protect access to the SIM, which in turn control access to the data network.

I got a TXT about my mobile voicemail security?

If your mobile voicemail PIN is changed, or more than three incorrect attempts have been made to access your voicemail, we will let you know via TXT so you can make sure your personal messages stay safe.

Frequently Asked Questions | Easy Toll Free

This page answers some common questions about Easy Toll Free.

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