HG659 | Frequently Asked Questions

Published on: 6/09/2024 10:17 AM

This article provides answers to common questions about the HG659 modem.

Basic specifications

The One NZ VDSL Wireless Modem (Huawei HG659) wireless home gateway modem with 802.11n Wi-Fi providing:

Extended wireless coverage throughout your home, with high speeds for PCs and mobiles
4 x Ethernet (10/100/1000 Mbps) RJ45 ports so you can connect up to 4 devices by cable
Gigabit Ethernet port. 2 x USB 2.0 ports let you connect and share a storage device, or a printer
With the next generation of Internet just around the corner, the inclusion of IPv6 support on this modem means you will be able to enjoy a new world of applications without having to upgrade.

For One NZ SIP, the factory defaults must be used and line settings are automatically provisioned at first time install or after a factory reset.

For third-party SIP configuration, line parameters are accessible via the Telephony menu under the Admin login for your web management page .
Please note: We do not provide support for third-party voice lines.

If you want to reinstate the One NZ SIP settings, you will need to carry out a Factory Reset.

If you don't notice any lights on your Wi-Fi modem, you must check the following:

Your Wi-Fi power cable is plugged in to the power socket and you've got power (electricity) at home
Your modem is turned on (if it has an on/off button)
If you still don't see any lights on your modem, you can trying plugging it in to another power socket
If the issue continues, there is a chance the power cable or the wireless modem isn't working.