About the Account Administration Fee
This page provides answers to questions you may have about the Account Administration Fee.
Red Share | Manage data limits
Things to know
One NZ Pass | Summary
This article covers common questions about the One NZ Pass including which apps are included, data usage, and eligibility.
Premium TXTs | About
This article explains what premium TXT services are and how you can sign up to them and how to cancel them.
Billing | About GST rounding
GST rounding is a well-known accounting issue that arises when you work backwards from a GST inclusive price.
Scams | Summary
This article provides information about common scams and what to do if you have received a suspicious call from someone and how to protect yourself if you have been a victim.
About late payment fees
What is a late payment fee
Vulnerable Consumers
You Need to Know: Your Landline Won't Work During a Power Outage
Phone | One NZ Numbers used to call customers
Quickly discover the phone numbers we use to call customers, so you know that it's us at One NZ.