Prepay | Buy a Prepay Deal

Published on: 7/08/2024 02:18 PM

This article explains how you can buy a Prepay deal using the My One NZ app or through our website.

Before you begin

Before you start, ensure your Prepay number is showing on the dashboard. If it isn't, add you'll need to add your Prepay service to My One NZ .

Steps

My One NZ App

  1. Log in to the My One NZ app

    The main dashboard appears

    Screenshot My One NZ App Prepay Home Screen
  2. Tap the Prepay Deals tile

    Screenshot My One NZ App Prepay Daily Deals Tile
  3. Tap Spin for Deals

    Screenshot My One NZ App Daily Deals Spin For Deals
    The wheels spin to show your 3 Prepay deals for this week

  4. Select the Prepay deal you'd like to buy

     
  5. Tap Buy

    Screenshot My One NZ App Buy Daily Deals

    A pop up asking you to confirm the purchase appears

  6. Tap Confirm

My One NZ Web

  1. Log in to My One NZ  Selecting My One NZ

    Screenshot My One NZ Web sign in
    The Account summary page appears
  2. Click Options 

    Screenshot My One NZ Web Prepay Options
  3. Select Prepay deals

    Screenshot My One NZ Web Prepay Daily Deals
    The Personalised deals screen appears
  4. Click Spin

    Screenshot My One NZ Web Prepay Deals Spin
    Three Prepay Deals appear. Selecting a deal displays a breakdown of what is included as part of the deal
  5. Click Buy



    A message appears to confirm the Prepay Deal has been added to your account. 

Back to top
Tags
Prepay My One NZ App My One NZ web Customer Facing Content