One Wallet
Earn Phone Dollars to save big on your next upgrade. Every Phone Dollar equals one real dollar off the price of a new interest-free
phone.
It’s for everyone
Over 18? You’re in, no matter what network you’re on. Find out how many Phone Dollars you already have in your One Wallet and how to get more.
Earn from your bill
Get up to 6% of your Pay Monthly bill back in Phone Dollars every month. The more eligible connections you have, the more you could earn.
- One connection = 2%
- Two connections = 4%
- Three+ connections = 6%
Connect more, get more
Get $300 Phone Dollars for every new eligible connection that you bring under your Pay Monthly account. Two connections will get you $600, three $900 – the more you add, the more Phone Dollars you earn.
Eligibility and terms apply .
Eligibility and terms apply .
Save big
Each Phone Dollar equals one real dollar off your next interest-free phone. Choose any phone $199 or more, with an eligible Pay Monthly plan.
How One Wallet works
Build your Phone Dollars balance
Get a monthly bill bonus, extra boosts on us and even more if you add new eligible connections.
Check our offers
Trade in for more
Tell us about your phone and we’ll add its estimated value to your Phone Dollars balance, ready for when you’d like to trade it in.
Check trade-in estimate
Spread the rest
Pay off what’s left at a rate that suits you – 24 or 36 months, interest-free, with an eligible Pay monthly plan.
Learn about interest-free
Get a new phone for less
Every Phone Dollar equals one real dollar off the price of a new interest-free phone. Check how many you could get.
Use Phone Dollars towards interest-free phones, with One NZ Pay Monthly & min $99 deposit. Eligibility & terms apply, see one.nz/wallet-terms
Frequently Asked Questions
Do I have a One Wallet?
If you’re 18+ and have a NZ mobile number, there’s a One Wallet and a stack of Phone Dollars waiting for you.
How do I check my One Wallet?
Simple! Just enter your mobile number at whatsinmywallet.one.nz
or, if you’re a One NZ mobile customer, you can access One Wallet in the My One NZ app.
What can I spend my Phone Dollars on?
Any new phone $199+ on a 24 or 36 month interest-free term, with an eligible One NZ Pay Monthly plan. You’ll need a minimum $99 deposit, which you could pay with the trade-in value of your old phone, and there’s a minimum $1 payment required over your term. Phone Dollars can’t be exchanged for cash.
Can I use my Phone Dollars balance online?
Not right now. You can use your Phone Dollars in any One NZ store. Find a store near you
.
What plans can I use my Phone Dollars on?
You can use your Phone Dollars balance with any of our in-market Pay Monthly plans.
What happened to my One Wallet Dollars?
Nothing, they’ve just got a new name. One Wallet Dollars are now called Phone Dollars.
Can I buy a phone that’s already on sale?
No, you can’t combine Phone Dollars with any other offer.
What’s the value of a Phone Dollar?
Each Phone Dollar is equivalent to $1 (NZD). So your One Wallet balance is the amount you’ll save on your next new interest-free phone.
How can I grow my Phone Dollars balance?
Save the offers loaded into your One Wallet. Each offer will show you how many Phone Dollars you can earn.
Do Phone Dollars expire?
Yes. Most are valid for four years but some expire sooner. All Phone Dollars end at 11.59pm on their date of expiry, which you can see in the offer card or your balance history in My One NZ app
.
How can I cover the deposit?
Either pay cash (min $99) or use the trade-in value of your old phone.
How do I get more offers?
Keep an eye on your app or look out for a TXT or email from One NZ, with new offers. Our TXT short code is 7414.
Can I gift my Phone Dollars to someone else?
Yes. You can gift a portion of your Phone Dollars to someone on the same bill, to be used within 30 days.
Will I need ID to use my Phone Dollars?
Yes. You’ll need a valid driver’s license or passport so we can confirm you’re the authorised person on your account. If you’re not the account holder, they will need to come into store with you and bring their ID.
What are the terms and conditions?
The Phone Dollars in your One Wallet can be redeemed in-store with an eligible One NZ Pay Monthly plan. Balance can be used towards a new phone purchase with a minimum value of $199, on a 24 or 36 month interest-free term. Minimum $99 deposit required and minimum $1 monthly interest free repayment over term. Balance savings evenly spread over the agreed interest-free term. Balance of phone cost must be repaid if you exit, transfer or trade-down your plan before the interest-free term expires. Redeeming is available to the account holder of the service and is subject to a credit check. Eligibility criteria and terms apply.
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Trade-in
Trade-in your old phone and use the value towards one of our great new phone deals.
Learn about Trade-in
