This page explains how to update a direct debit from a credit card using My One NZ for desktop.

Before you begin

Confirm you are following the correct process by checking if you are a One NZ A,B or C customer .

If you need to cancel a direct debit, follow Payments | Cancel Direct Debit via Credit Card (One NZ B)

Steps

1. Log into My One NZ  selecting Internet & Landline
   

   

2. From the left hand menu select Credit Card Payments
3. Tick Use this credit card to pay all future invoices automatically on the due date
4. Enter your credit card details
5. Click Submit