Troubleshooting

This article will let you know some common Prepay top up issues and what you can do.

You should know

This article covers the most common mobile voicemail issues and solutions.

This page explains how you can troubleshoot no internet connection problems on your Mobile Phone.

This page explains how you can troubleshoot making or receiving calls from your mobile phone.

This article explains what you can do if a payment you have made has not been applied to your account.

This article provides steps to help you troubleshoot Fixed-line internet connection issues.

This article provides steps to help you troubleshoot your home Wi-Fi connection between your device and your modem/router.

This article provides steps to help troubleshoot issues you are experiencing with your home phone on Wireless Broadband.