My One NZ | Turn on Red Share for Business Email Reports
If you are an administrator, you have complete visibility of all data usage and can set up daily emails to notify you which users have reached 80% of their assigned soft data limit.
Can I view my mobile and broadband together in My One NZ?
Yes, you can view mobile and broadband accounts together in My One NZ via the mobile app.
Inmarsat - calls to ships
Inmarsat is a satellite system (International Marine Satellite) that allows you to place telephone calls to ships.
I can't access My One NZ, how can I change a Red Share data limit?
Data limits can only be managed through My One NZ – our Customer Care agents do not have the ability to access or modify your data limit.
My One NZ | How to view your bill
This article explains how you can view your bill by using My One NZ.
Group Calling
Group Calling
One NZ A | About Add-On renewal dates
Add-On renewal dates Add-Ons automatically renew each month (on your plan renewal date) until you cancel them. For example, if your billing date is 18th of every month, the Add-On will renew on the 18th of every month. Add-On charges Each month the cost of the Add-On will be charged to your bill. Add-Ons are charged monthly in advance.
How accurate are mobile data usage notifications?
Notifications are generated in real time, however there may be odd occasions where there are slight delays in receiving. Please refer to your bill for your exact data usage.
One NZ's position on the DIA child sex filter
At One NZ, we have been strongly supportive and expressed our desire to connect to the IP Filtering service because blocking child sex abuse sites is highly consistent with our branding and customers' interests. Like our cyber bullying initiative, we will take steps to keep our customers safe online.
Emergency Preparedness | Tips and Advice
This article provides tips and advice on how to prepare for emergencies and keep your telecommunications services running during severe weather events or other emergency situations.