My One NZ for desktop | Buy more shared data
If you're running out of data on your Red Share plan, it's easy to buy some more.
BizMobile | FAQs about usage
If your BizMobile plan includes a bundle of TXTs or minutes each month, you can now check your balances at any stage. Call our balances service on 0508 55 55 88 and select Option 2, then Option 4.
My One NZ | Add or Update a Credit Card
We are excited to help you easily register or update your Credit/Debit card on your My One NZ profile! You can conveniently do this through our user-friendly app or on our website. Enjoy seamless and secure transactions with just a few clicks!
My One NZ | Cancel a Pay Monthly Add-On
This article explains how to cancel a Pay Monthly (On Account) Add-On using My One NZ.
Does it cost to enter a One NZ comp when you text to 767?
It's a FREE TXT to 767 to enter a One NZ competition or Rewards draw if you're a One NZ customer. It's $0.20 for those on other networks.
Find an overseas number
Call International directory enquiries on 0172. Please be aware that there will be an on-charged cost from Directory Assistance for this service.
Roaming | Calling 777 or 888
This article explains how you can contact our customer car teams while roaming overseas.
What are the One NZ mobile network frequencies?
Experiencing 4G dropped calls?
Change or transfer your One NZ services to someone else
This article contains links to forms you can use to transfer your services to someone else, relocate your services to a new address or update the name on your account.
My One NZ | Add a service
This article explains how you can add a Pay Monthly or a Broadband service to your account in My One NZ