Mobile

Voice over LTE | Summary

This article provides an overview of Voice over LTE (VoLTE) technology, including what it is, key benefits, compatible devices, how it works, and frequently asked questions about using VoLTE for voice calls. What is Voice over LTE (VoLTE)?

Guide to unlock a Samsung phone

The unlock code that we sent you is an alpha numeric code.

Rural Broadband | I've used all my data

If you have used all of your monthly data allowance your broadband will stop and when you try to go online to a website etc from any device, you will be re-directed to our website. There, you can either buy another data bundle, choose to use data at the casual data rate, or not be connected to the Internet and wait until your monthly data renews.

Mobile Voicemail | Change PIN

This article covers how to change or manage your mobile voicemail PIN.

Home Phone Wireless - Device Guides

Your Home Phone Wireless service is delivered over our mobile network but the handsets we offer for this service are quite different to a normal mobile phone.

About known TXT and email hoaxes

This article contains details about TXT and email scams that we know.

Block List | About

This article describes what Block List is and how it works.

Guide to unlock the Huawei Y5 2017

Unlock instructions for the Huawei Y5 2017

Deactivated SIM card?

If you have entered your PUK Code too many times, your SIM card will be permanently blocked and you will not be able to access any contacts or information on that SIM card or use it in your mobile to make calls etc.

Guide to unlock the Huawei Y6 2018

This page explains how you can unlock the Huawei Y6 2018.

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.