Do we support visual voicemail?
Sorry, visual voicemail is not currently available on our network.
About Emergency Services on 111
This article contains details about emergency calls made on 111.
Guide to unlock the Vodafone Smart N9
This page explains how you can unlock the Vodafone Smart N9.
Guide to unlock the Vodafone Smart Speed phone
Steps to unlock the Vodafone Smart Speed phone
Scams | Summary
This article provides information about common scams and what to do if you have received a suspicious call from someone and how to protect yourself if you have been a victim.
One Business with Webex | Access Your Voicemail While Overseas
This article contains information on how to access your voicemail while you are travelling overseas for One Business with Webex.
Mobile | No coverage indoors at your house
What to do if you have no mobile coverage inside your home even if your area has coverage.
Guide to unlock the Vodafone Smart N9 Lite
This page explains how you can unlock the Vodafone Smart N9 Lite.
Guide to unlock the Vodafone Smart V8
Switch the phone off Insert non-One NZ SIM card Switch the phone on and enter SIM card PIN code if requested Wait for the SIM unlock Screen to open Type in the SIM unlock code (8 digits) and press "OK" Phone should now be unlocked.
About Fixed Term and Open Term mobile plans
Fixed Term mobile plansA fixed term plan is when you sign a contract covering a certain period i.e. 12 or 24 months and, for example, receive a subsidy on a new mobile phone or a free modem with your broadband plan. Your plan fee is monthly.