One NZ A | About Add-On renewal dates
Add-On renewal dates Add-Ons automatically renew each month (on your plan renewal date) until you cancel them. For example, if your billing date is 18th of every month, the Add-On will renew on the 18th of every month. Add-On charges Each month the cost of the Add-On will be charged to your bill. Add-Ons are charged monthly in advance.
Roaming | How much data is used
This article provides an estimation of how much data you will use while roaming.
How accurate are mobile data usage notifications?
Notifications are generated in real time, however there may be odd occasions where there are slight delays in receiving. Please refer to your bill for your exact data usage.
Guide to unlock the Vodafone Smart 4 Turbo phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
One Business with Webex and One NZ SIP | Part-month charges
This article explains how part month charges will appear on your bill.
One NZ's position on the DIA child sex filter
At One NZ, we have been strongly supportive and expressed our desire to connect to the IP Filtering service because blocking child sex abuse sites is highly consistent with our branding and customers' interests. Like our cyber bullying initiative, we will take steps to keep our customers safe online.
Order an Apple device | Device Enrolment Program (DEP)
You can register for Apple DEP on the Apple DEP portal at https://deploy.apple.com
About the Apple Device Enrolment Program (DEP)
This article covers the common questions we receive about the Apple Device Enrolment Program (DEP).
Emergency Preparedness | Tips and Advice
This article provides tips and advice on how to prepare for emergencies and keep your telecommunications services running during severe weather events or other emergency situations.
My One NZ for desktop | Buy more shared data
If you're running out of data on your Red Share plan, it's easy to buy some more.