Mobile

One Business with Webex | Call Waiting

This article contains information on the Call Waiting feature available with One Business with Webex and how to activate and deactivate the feature.

Guide to unlock the Doro Liberto 820 phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

Guide to unlock the Nokia Lumia 530 phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

Turn a Micro SIM into a standard SIM

You can use an adaptor to convert your Micro SIM back to the larger sized Standard SIM - just pop into one of our retail stores and we'll give you an adaptor for free.

Mobile | Find your software version

Keeping your mobile software up to date is advisable to ensure you're getting the best possible performance from your device. So if you're unsure of whether you have the latest version, here's how to check:

Guide to unlock an Huawei Ascend G510 phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

One NZ A | About Add-On renewal dates

Add-On renewal dates Add-Ons automatically renew each month (on your plan renewal date) until you cancel them. For example, if your billing date is 18th of every month, the Add-On will renew on the 18th of every month. Add-On charges Each month the cost of the Add-On will be charged to your bill. Add-Ons are charged monthly in advance.

Roaming | How much data is used

This article provides an estimation of how much data you will use while roaming.

How accurate are mobile data usage notifications?

Notifications are generated in real time, however there may be odd occasions where there are slight delays in receiving. Please refer to your bill for your exact data usage.

Guide to unlock the Vodafone Smart 4 Turbo phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

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