Mobile

No, these charges are a one-off, upfront cost that will appear on your first bill. Here are details of the charges under "Getting Set Up".

If someone listed as part of your BestMate Add-On goes overseas, they will pay to receive calls from you.

Details about using your SIM when you move to One NZ

This article explains how to move your number over to another network; What happens with your final bill or Prepay balance

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

Details on how you can update Apple device software

If you have signed up for the BizMobile service for a minimum term, and before the end of that minimum term:

Yes, if you already have a mobile phone added to My One NZ, you can access your Rural Broadband plan details by adding it to your profile.

This page explains how to change your Prepay plan.

This page explains how to cancel a Prepay Add-on using My One NZ on our app or website.