Mobile

One Business with Webex | Voicemail

This article contains information on the Voice Messaging service provided to users on One Business with Webex and how to utilise the features.

Red Share | Your questions answered

This article has all the most common FAQs about the Red Share plan for phones and devices.

About Split Reporting

This article has the answers to the most commonly asked questions about using the Split Reporting (VSR) tool.

What does MSISDN stand for?

Describes what a MSISDN is

Swap or upgrade from an old phone

Details on how to trade in a mobile phone

Use SIM swap to replace a lost/stolen SIM card

SIM swap is the best way to replace your lost or stolen SIM card if you have the following:

Roaming rates for BizMobile and ResMobile plans

This article details the roaming rates for mobile plans BizMobile and ResMobile.

Payments | Setup direct debit via Bank Account through the website

This page explains how to set up a direct debit from a Bank Account through the One NZ website.

Prepay | What data can I buy?

This article explains which of our Prepay plans come with data.

Mobile | Change the ring time

This article details how you can change the ring time of your mobile handset

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