This article explains what MyFlex Prepay is and has details about it.
What is MyFlex Prepay?
Our MyFlex Prepay plan lets you pick the level of data, calling minutes, and TXTs that fit you perfectly.
How to get MyFlex Prepay?
New Customers
MyFlex Prepay is no longer available for purchase. Click here for more details on Prepay Plus
.
Existing customers
If you are already on MyFlex you can stay on it however, there is no option to flex or make changes to your plan.
You should know
Calls to Australia
Calls to Australia are included in all MyFlex plans (including all MyFlex pre-set configurations/plans and MyFlex configurations/plans you design yourself).
If you have used all the minutes from your plan or have not renewed your plan, then calls to Australia will cost you $0.89 per minute - see the casual rates below.
Casual Rates
Casual rates apply in the following scenarios:
- You use all of your included allowance (including any Add-Ons or Deals).
- There is not enough credit to renew your plan.
You can view your casual rates in My One NZ
.
Prepay Deals and Rewards
As one of our customers, you can get rewarded with exclusive:
- Prepay Deals every week with personalised data, minutes and TXT just for you.
- Movie, music, and sports offers on any day.
More about buying Prepay Deals through My One NZ
>
More about Rewards
>
Learn about our carry over allowances
>
Frequently Asked Questions.
How long does my plan last?
Will my unused entitlements carry over to the next renewal date?
After the 48 hours from when your plan goes on hold, if there's still not enough credit the plan does not renew and you will lose any unused or carry over minutes, TXTs and data.
How much of my allowances can I carry over?
What happens if I don't have enough credit on my renewal date?
What happens if I run out of data, minutes or TXTs before my renewal date?
- Buy extra data, minutes or TXT boost Add-Ons to get you through to your next renewal date.