Set up and use faxMail
This service ensures you never miss a fax, even if your fax machine is busy, out of paper or out of action. Call us on 888 from your mobile or 0800 888 305 if you want to buy or cancel this service. There is a set up and monthly cost for faxMail.
Your new voicemail service for business landline
This article covers the new voicemail service that we're rolling out for business landline customers.
Voicemail | Listen to your voicemail messages (HFC)
This article contains step on how you can listen to your voicemail if you are on an HFC connection.
Call Waiting | User guides for HFC Broadband
This article explains how to manage Call Waiting on HFC Broadband connections.
Caller ID | User guides for voice calling over broadband
This article contains steps on how to manage Caller ID on VoIP for ADSL/VDSL, Fibre or HFC connections.
Call Control for Business | About
This article explains what Call Control for a Business land line is and how to use it.
Forward calls when away from the office
Using our Remote Call Forward service you can activate or change where your Call Forwarding sends calls to from outside of the Office.
Change your home phone recorded name (HFC)
Your home phone Recorded Name (Mailbox Name) is the name used in the Standard Greeting, Phone Divert and Message Waiting Notification. To update your recorded name:
Forward home phone callers to another number (HFC)
This article covers how, using Call Forward on your home phone, your caller can have their call transferred to another number that you have set up previously. You set the number to be called and control the times when calls will be transferred, including different times during the week and the weekend. There is a monthly fee for Call Forward.
Easy Office | Record a mailbox name for your voicemail
Please note: This service has been retired and is no longer for sale. It is still supported for service queries.