Voicemail | Listen to your voicemail messages (HFC)
This article contains step on how you can listen to your voicemail if you are on an HFC connection.
Call Waiting | User guides for HFC Broadband
This article explains how to manage Call Waiting on HFC Broadband connections.
Caller ID | User guides for voice calling over broadband
This article contains steps on how to manage Caller ID on VoIP for ADSL/VDSL, Fibre or HFC connections.
Call Control for Business | About
This article explains what Call Control for a Business land line is and how to use it.
Change your home phone recorded name (HFC)
Your home phone Recorded Name (Mailbox Name) is the name used in the Standard Greeting, Phone Divert and Message Waiting Notification. To update your recorded name:
Forward home phone callers to another number (HFC)
This article covers how, using Call Forward on your home phone, your caller can have their call transferred to another number that you have set up previously. You set the number to be called and control the times when calls will be transferred, including different times during the week and the weekend. There is a monthly fee for Call Forward.
Easy Office | Record a mailbox name for your voicemail
Please note: This service has been retired and is no longer for sale. It is still supported for service queries.
Record your home phone mailbox name (ADSL/VDSL)
Before you begin
Home phone voicemail password options (HFC)
Change your voicemail password
Business landline | About Call Waiting
Call Waiting lets you know if someone is trying to get through while you're on another call. There is a monthly cost for the Call Waiting feature. To add this feature to your service please call us on 888 from a mobile on our network or 0800 400 888 from any phone.