My One NZ | Lost/Forgotten password
This article covers what to do if you have forgot your My One NZ password and how you can recover or reset your password for the My One NZ service.
Get your bill by post or email
How to request for your bills to be sent by email or in the post.
Customer Zone | Change an account password
Your Customer Zone account is like a wrapper around your services, so you will have a separate username/password for Customer Zone than you would for your broadband services or mobile services.
My One NZ | Check your balance
This article explains how to view your balance through our website, app or via TXT