Welcome to coverage like never before
One NZ Satellite TXT is here. With this initial service, customers with an eligible One NZ phone and plan who are out of traditional cell-tower coverage can now send and receive TXTs anywhere in New Zealand they have a clear line of sight to the sky.*
These customers will be some of the first in the world to enjoy this new technology, which is being rolled out in partnership with Starlink Direct to Mobile (engineered by SpaceX).
Whether on the farm, on the road, on the water, or in the mountains, eligible One NZ customers living, working, and playing in some of the most remote parts of our country can enjoy coverage like never before.
One NZ Satellite TXT offers an extra layer of protection to existing safety devices. If you're planning a visit to somewhere remote, it's always recommended to take a personal locator beacon in case of emergency.
The initial TXT service will take longer to send and receive TXT messages. In many cases, TXT messages will take 3 minutes. However, at times it may take 10 minutes or longer, especially during the first few months. As the service matures and more satellites are launched, we expect delivery times to improve.
The type of eligible phone you are using, where you are in New Zealand and whether a satellite is currently overhead will all have an impact on whether your TXT is sent or received and how long it takes.
These customers will be some of the first in the world to enjoy this new technology, which is being rolled out in partnership with Starlink Direct to Mobile (engineered by SpaceX).
Whether on the farm, on the road, on the water, or in the mountains, eligible One NZ customers living, working, and playing in some of the most remote parts of our country can enjoy coverage like never before.
One NZ Satellite TXT offers an extra layer of protection to existing safety devices. If you're planning a visit to somewhere remote, it's always recommended to take a personal locator beacon in case of emergency.
The initial TXT service will take longer to send and receive TXT messages. In many cases, TXT messages will take 3 minutes. However, at times it may take 10 minutes or longer, especially during the first few months. As the service matures and more satellites are launched, we expect delivery times to improve.
The type of eligible phone you are using, where you are in New Zealand and whether a satellite is currently overhead will all have an impact on whether your TXT is sent or received and how long it takes.
Eligible phones
The initial One NZ Satellite TXT service is available on a small number of eligible phones, with more becoming eligible over the coming months. Customers will receive a TXT message notifying them that they have the service.
- The table below will be updated regularly as more phones complete testing, so keep checking back.
- 'Testing' means that our team are testing these phone models to ensure that One NZ Satellite TXT works on them.
- Phones purchased outside of New Zealand (including parallel imports) may not be compatible.
- Unsure what phone you're using? Check your phone's Settings to find out.
Samsung
Satellite-ready | Testing |
Galaxy Z Flip6 | Galaxy S24+ |
Galaxy Z Fold6 | Galaxy S24 |
Galaxy S24 Ultra | Galaxy S24 FE |
Galaxy S23 series | |
Galaxy S22 series | |
Galaxy Z Flip5 and Flip4 | |
Galaxy Z Fold5 and Fold4 | |
Galaxy A55, A54, A53, A35, A34, A33, A15, A14, A13 | |
Galaxy X Cover7 | |
Galaxy X Cover6 Pro |
OPPO
Satellite-ready | Testing |
OPPO Find X8 Pro | OPPO Reno12 5G |
OPPO Reno12 Pro 5G | |
OPPO Reno12 F 5G |
Apple
More information about eligible iPhones is coming soon.
Eligible plans
One NZ Satellite TXT is included in eligible mobile plans at no extra cost. The current list of eligible plans is below, and we expect to add more plans in the future.
Unsure what plan you're on? Check a recent bill or jump into your My One NZ app.
Eligible consumer plans Eligible business plans
Unsure what plan you're on? Check a recent bill or jump into your My One NZ app.
Eligible consumer plans Eligible business plans
How to TXT via space
Check you are satellite-ready
You need an eligible phone and plan to TXT through space. Check this before you head out of traditional cell-tower coverage.
Ensure you have clear line of sight to the sky
Finding open spaces or an area that's unobstructed by things such as buildings, trees, structures etc. will help your phone 'find' the satellites.
Look for 'One NZ SpaceX' on your phones network banner
The One NZ SpaceX network banner shows when your phone is connected to a satellite. There will be short gaps but don't worry the next satellite should come within minutes and the banner will reappear.
Send your TXT via the TXT app on your phone
You can check your TXT has been sent by looking for the time stamp. If your TXT fails to send, check your network banner and ensure clear line of sight to the sky, then try again.
Optimising your experience
Once you've got an eligible phone and plan, there's nothing you need to do to enable the service. A few tips to help you use the service:
- To TXT via satellite, you need a clear line of sight to the sky. Unlike other satellite services, you don't need to hold your phone up towards the sky.
- Keeping your TXT short will help. You can also prepare your TXT and press send as soon as you see the One NZ SpaceX banner appear on-screen.
- To check if your TXT has been delivered, check the time stamp next to your TXT. On a Samsung or OPPO, tap on the message.
- Satellites are amazing, but they can't keep your phone charged! Remember to charge your phone or take a battery pack if you are out adventuring.
Frequently asked questions
*Initial beta TXT service rolling out on a limited number of eligible phones with an eligible plan. TXT only and requires line of sight to the sky. Service limitations, network performance, phone and plan eligibility will improve over time. Delivery times of TXT via satellite will be slower than traditional TXT. Terms, fair use and capacity management apply.
Offshore coverage up to 12 nautical miles
You head out for a "quick fish". You should be heading back already, but the bites are coming thick and fast, and you'd be silly to leave now!
With One NZ Satellite TXT, set minds at ease with a quick message to let loved ones know you're safe and will be home later - with dinner!
With One NZ Satellite TXT, set minds at ease with a quick message to let loved ones know you're safe and will be home later - with dinner!
Stay in touch when you're off the beaten track
When you laced up your hiking boots this morning there were clear skies overhead, but the weather turned suddenly.
Using One NZ Satellite TXT, you can contact home to say you'll be back in the morning, then head to the nearby DOC hut to hunker down for the night.
Using One NZ Satellite TXT, you can contact home to say you'll be back in the morning, then head to the nearby DOC hut to hunker down for the night.
Get help when you break down on the open road
You're heading down the line for a few days and spirits are high - until you hear a weird noise and come to an abrupt stop. You've broken down.
You prepare for the long walk to find help. Then you remember you have One NZ Satellite TXT and message a mate to come and get you instead. Sorted.
You prepare for the long walk to find help. Then you remember you have One NZ Satellite TXT and message a mate to come and get you instead. Sorted.
Stay on top of maintenance around the farm
Driving past the woolshed, you spot a hole in one of the yard fences. With the shearing season about to start, it'll need to be fixed ASAP.
Before you forget, you grab your phone and, using One NZ Satellite TXT, fire off a message to the new farmhand to head over and fix it.
Before you forget, you grab your phone and, using One NZ Satellite TXT, fire off a message to the new farmhand to head over and fix it.
Find out more
If you’re a business and want to find out more about One NZ Satellite TXT, please provide your details and one of our sales team will be in contact