About the convenience credit or debit card fee
What is a convenience fee?The convenience fee is a charge for any one-off credit or debit card payment. Visa and MasterCard one-off payments have a 1% convenience fee, and American Express and JCB one-off payments have a 2% convenience fee.
Payments | How to make a one off credit card payment
This page explains how to pay your bill via a one-off credit card payment.
My One NZ | Make a Credit Card payment for One NZ A
This page explains how to pay your bill using your credit card through the My One NZ App.
Payments | Missing payments from your bill
This article explains what you can do if a payment you have made has not been applied to your account.
Payments| Pay with internet banking
This article contains steps on paying your One NZ bill using internet banking.