Mobile | Short code numbers

Published on: 5/09/2024 09:45 AM

This article describes what mobile short codes are available

What are Short Codes?

Short Codes are numbers you can TXT or call that perform different functions

The table shows our mobile Short Codes, describes what they can be used for and how much it costs.

Short code	Service	Description	Price
777	IVR	Self-service options	Free
707	Voicemail	Access and modify Voicemail Check messages Change greeting Voicemail settings	$0.20

Short code	Service	Description	Price
521	Number	Find out what your mobile number is for your phone or device	Free
777	Balance	Prepay Current credit balance On Account Entitlement balance (mins,TXTS, data etc) Unbilled balance To check your balance TXT BAL to 777	Free
756	Prepay Addons	Add - e.g. BUY bestmate1000 to 756 Cancel - e.g. Cancel bestmate1000 to 756 Check balance - e.g. Myaddons to 756 See this Manage Add-Ons by TXT FAQ	Free
713	Block list	Block TXTs from up to 20 New Zealand mobiles Add - block list add [number to block list] to 713 Remove - block list remove [MSISDN to block list] to 713 Show block list - block list show [MSISDN to block list] to 713 See a list of Block list TXT commands >	Free
798	CallMe	Sends a free TXT message to anyone on our network asking them to call your customer Number to 798 More about CallMe >	Free
300	On our NZ Network?	Check if the person you want to TXT is on our network, TXT the recipient's mobile number to 300.	Free

The table below shows non-One NZ short codes, what they are for and how much it costs to call them.

Short code	Service	Description	Price
123	Spark General Enquiries	When you need assistance with a Spark mobile connection	National calling rate (varies based on your plan)
010	Spark Operator Assistance - National	When you need to make a collect call to a number in New Zealand. (Service is only available for On Account customers)	Free
0170	Spark Operator Assistance - International	When your customer needs to make a collect call to an international number. (Service is only available for On Account customers)	Free but normal airtime applies May be delayed billing
018	Spark Directory Assistance	Directory for people and businesses in New Zealand	Charges vary
0172	Spark Directory Assistance - International	Directory for people and businesses overseas	$1.95
111, 112	Emergency Services	Short code number in case of emergency	Free Works even with $0.00 Prepay credit N.B Mobile coverage is required. The 111 service is available throughout New Zealand - where there is cellphone network coverage.
105	Police non-emergencies	Report something that has happened that is not urgent.	Free
*555	Police Communications Centre	You can call this number from your mobile to report: Poor driving behaviour Non-urgent traffic incidents Road hazards	Free