Get a new Pay Monthly phone number
Do you need a new Pay Monthly phone number?
Put a mobile account on hold
You can temporarily put a Pay Monthly account on hold for a period of up to three months by giving us one month's notice.
Mobile | Emoji sent as PXT (MMS)
This article explains why emoji sent through TXTs are converted into a PXT and thus could incur an extra charge.
Mobile | How to use our mobile coverage tool
This article explains how to use our coverage tool.
Guide to unlock the ZTE F320 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
4G Wireless Broadband: Connect devices to Wi-Fi
You can connect up to 32 Wi-Fi capable devices to the Wireless Broadband modem at any one time.
Do we support visual voicemail?
Sorry, visual voicemail is not currently available on our network.
About excess broadband data charges
This article covers potential charges for broadband data use above your monthly allowance.
About Emergency Services on 111
This article contains details about emergency calls made on 111.
Guide to unlock the Vodafone Smart N9
This page explains how you can unlock the Vodafone Smart N9.