Monitor multiple mobile data users using Red Share
If you have multiple users on your mobile data connection, there is a possibility that one of them is using up a large chunk of your monthly data limit by downloading large files, updating apps, watching videos, streaming music or playing online games.
Can I change when I get my mobile bill?
To change your monthly bill cycle contact us to arrange this for you. To see what your bill cycle is (the date your billing month rolls over and starts again with new minutes etc) have a look on your bill.
Mobile | Tips to control your mobile data
This article covers how to ensure you're not using more mobile data than you intend to, with suggestions of things to check on and monitor.
Guide to unlock a Vodafone Smart A9 phone
The unlock code we sent you is a numeric code. Please follow the steps below carefully. They are different for each phone.
Guide to unlock the Vodafone Smart C9
This page explains how you can unlock the Vodafone Smart C9.
What is a DUNS number?
Dun & Bradstreet's D-U-N-S Number is a unique nine-digit identification number providing unique identifiers for businesses. Apple require businesses to use their DUNS number when they register for Apple Device Enrolment Program (DEP). If you don't have a DUNS number, you can apply for one by filling out a D-U-N-S application form or by calling 0800 733 707.
Mobile | About Account Security PINs
This article explains why we use security PINs on your Mobile account.
About the Call Forward service
If you set up Call Forward, when a caller reaches your Voice Mail they can press 0 to forward their call to an alternative number your choice. You can change the number, or turn this feature on and off to suit your needs.
How can I tell if it's a One NZ mobile number?
Just free TXT the person's number to 300, and we'll TXT you back to let you know if they are currently on the One NZ network.
Premium TXTs | Stop receiving Premium TXT alerts
This article explains how to stop receiving Premium TXTs