If you set up Call Forward, when a caller reaches your Voice Mail they can press 0 to forward their call to an alternative number your choice. You can change the number, or turn this feature on and off to suit your needs.

1. From the main menu, press 3 for personal options
2. Press 3 for Call Forward to another number
   
3. Press 4 to set up Call Forward to another number 
   
4. Follow the voice prompts
   

The first time you enter this menu, you will be prompted to enter the number you want to forward calls to. The number must begin with a zero, and include the area or mobile network code. For example 04 123 4567, or 027123 4567. After confirming the number, call forwarding is turned on.

You can return to the menu at any time to change the Call Forward number, or turn Call Forward on or off. When you enter the menu, the last entered Call Forward number is announced to you. You can choose to accept the number (turns on Call Forward with that number), change the number, or turn the Call Forward option off.

• Some people may not be able to access and set up this feature on Voice Mail. If you are not able to access the Call Forward option in your mailbox menu, ring 0508 888 800 and ask about our latest Voice Mail with a full range of features
• Calls cannot be forwarded to an international number
• Call Forward is not compatible with Toll Call Control