What is a Credit Bar?
A Credit Bar is a redirection placed on your account when you either have account payments that are overdue or have reached your credit limit. All outgoing calls you make will be redirected to a message service until your payment is received. You are still able to call emergency services on 111. You also won't be able to send TXTs or use data (internet on your mobile).
Guide to unlock the Doro PhoneEasy 631 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
"Relay Not Allowed" when sending email on a mobile
This is due to your ISP blocking external access to their SMTP (sending) email server. This means that unless your computer is connected to their network, they will not allow you to send using their outgoing (SMTP) server. ISPs implement this to reduce the risk of their servers being used for spam. They notify you by sending you that strange 'relay' email. Some ISPs support SMTP authentication which basically makes you log in (proving that you are who you say you are) before you send the email.
Broadband | About monitored alarms
If you have ADSL, VDSL, cable, HFC or fibre broadband, please check with your alarm provider to see if your alarm is compatible with your broadband.
Auto Top Up when changing Prepay plans
There is no impact to your Auto Top Up if you change between different Prepay plans.
Guide to unlock the Huawei Y7
Unlock instructions for the Huawei Y7
Guide to unlock the Vodafone Smart 4 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
Guide to unlock the Vodafone Smart Mini 7 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
Guide to unlock a Nokia N100 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
Cancel a business service
This article explains what to do if you want to cancel a business plan