Fixed Line Broadband Connection

Payments| Pay with internet banking

This article contains steps on paying your One NZ bill using internet banking.

Broadband | Fix Wi-Fi

This article provides steps to help you troubleshoot your home Wi-Fi connection between your device and your modem/router.

About early resign fees

What is an early resign fee?

Voicemail | User guides for voice calling over broadband

This article explains how to set up and manage voicemail for VoIP ADSL, VDSL, Fibre, HFC and Line Link Red home phones.

What's the Early Termination Fee on my bill?

An Early Termination Fee will appear on your bill if you've cancelled a contract for your plan before it's due to finish. It appears in the Itemisation section of your bill.