What's the Early Termination Fee on my bill?
An Early Termination Fee will appear on your bill if you've cancelled a contract for your plan before it's due to finish. It appears in the Itemisation section of your bill.
Phone Divert | User guides for voice calling over broadband
This article explains how to set up and manage Call Diversion on VoIP for ADSL/VDSL, Fibre or HFC connections.